Certification and Training for Sales Partners

The Intellecy Certification Programs offers several ways to learn about Intellecy products, services and channel support. The courses are intended to help you develop your knowledge of our products and services and further develop your skills to help you grow your business.

Training CourseCost
Certification Training
(Intellecy facility: San Diego, CA)
Training is at no charge for approved Sales Channel Partners.

Each attendee is responsible for their travel and lodging (see Training FAQ below for more information).

On-site Certification Training
(at your location)
Training is conducted for your team at your location or at location near you location

For a quote

  • contact your account support specialist, OR
  • email partner@intellecy.com, OR
  • call us
Customized training Tailored to meet your organization’s specific requirements

  • One-on-one training at your location
  • One-on-one training via the Web

For a quote

  • contact your account support specialist, OR
  • email partner@intellecy.com, OR
  • call us
Live refresher instruction
(via Web) 
This training is included at no charge for approved Sales Channel Partners.

The instructor-led refresher instruction is designed for Certified Service Providers and Value Added Resellers who have previously attended one of the Certification Courses above.

 Intellecy Service Certification Training

Training Overview

Service Certification is required for Intellecy Smart Home Pros or Value Added Resellers

One day course held in San Diego, CA at the Intellecy Training Center, at your site, or a location near you 

Register early for the sessions you wish to attend as space is limited.

Sessions are offered throughout the year 

Learning Objectives

Properly install Smart Water System

Train your customer on how to use and maintain their system

Enhancing home Wifi security

System troubleshooting

Integration with the Intellecy Channel Partner Support System

Live Online Refresher Training

Training Overview

Learn from a live trainer via dedicated Channel-Partner-Only internet portal

Session duration is approximately 60-90 minutes

Sessions are offered throughout the year 

Customized sessions available to accommodate your training requirements and schedule

Available courses

Product orientation for sales

New product updates & releases

Enhancing Smart Home network security

Advanced functionality

Business development opportunities

Sales Channel Training FAQ

Is attendance at any of these courses mandatory for becoming a Sales Channel Partner?
A requirement to become a Certified Intellecy Smart Home Pro or Value-Added Reseller is the completion of the Service Certification course. If your company would like to provide installation and other product-related services, you must attend a Service Certification course (either at the Intellecy Training or at any other training location).

Product Resellers are encouraged to have all their sales staff attend one of the Product Orientation training sessions conducted online.

What can I expect to receive before my scheduled course?

An email confirmation will be sent within 48 hours confirming receipt of the registration form and payment (if applicable).

Email confirmation will include course schedule, maps and hotel list.

Course materials will be distributed at training.

Can I cancel my attendance to a training course?

Yes. You can cancel your registration from a training course being held in San Diego up to 48 hours before the course begins, please contact the account support team by email at partner@intellecy.com.  

Registrants to training with fees who cancel can apply payment to a future course.

Note: Sales Channel Partner Training do not have fees.

What is the Intellecy training course cancellation policy?

Every attempt is made to conduct a training course as scheduled. However, occasionally we may need to cancel a scheduled course. Intellecy reserves the right to cancel a course 10 business days prior to the start day of the course.

Registrants of any course that Intellecy cancels will automatically be registered in the next available course unless you email us at partner@intellecy.com to request a different course. Intellecy is NOT liable for any customer expenses incurred prior to course cancellation.

Will the training courses include hands-on?

Yes. All the Certification and Training courses include hands-on training to enhance the learning experience.

What is the dress code?

Dress casually and comfortably or according to your company’s dress code. We will be kneeling and bending for portions of the training and the heating and air conditioning fluctuates so dress accordingly.

May I pre-register for training courses that have fees without immediate payment?

Yes. Intellecy allows pre-registrations for fee-based courses without payment but you are not confirmed until full payment is received.

Because your registration is not confirmed until payment is received, your seat in the course may be given to another paying registrant as space is limited. 

Are operator credits available for this class?

Some states will grant operator credits. We will need the state information on where to send course completion materials.