BluView FAQs

BluView is a smart water management system with leak protection. The sensor is mounted directly over the main water line inside the home. Installation of the sensor, manager and retrofit water valve controller is completely DIY since there are no special tools, permits or pipe cutting needed.

The sensor uses acoustic, temperature and other patent pending technology to detect water flow. The sensor sends all water flow via a data cable to the water manager where it is analyzed and stored.

The system continually monitors for water flow and analyzes all signals to determine the following: time of water use, duration of water use, volume of water use and any unique signals emitted by the plumbing fixtures (ie, water heater, pressure regulator, etc).  The system learns your water use tendencies, patterns and plumbing health condition.

The water use information, history and savings is visible in real-time on the smartphone app. You’re able to set water saving / conservation goals and track their progress monthly, weekly, daily and even by the hour of the day. 

BluView is a whole home leak detection and protection system. If a leak occurs, you’ll receive a leak notification on the manager and app. You can turn off the water from either the manager or directly from your smartphone app from anywhere at any time.

The light provides system statuses. It is also a touch pad so no need to press hard. Just tap.

It Status light displays the following information. Blue: water flowing; White: system monitoring for water and problem; Red: leak detected.

The touch pad allows you to acknowledge an alert status. The most important function of the touchpad is to activate the motorized water valve controller. It can turn the water on and off just like the app.  

The app is free of charge.

Yes. Our technology will work anywhere in the world. Water measurements are provided in gallons or liters, as per your setting.

Power: 110-240 Volts AC; 50/60 Hertz

If a problem condition occurs, such as a leak, no server connection, or abnormally high water use, you’ll receive a notification on the app and on the Water Manager.

Yes. Leak detection is part of the system with no additional charges.  

BluView continually checks your home’s plumbing for leaks. We’ll alert you and all your authorized users when a leak is detected. 

You can protect your home by turning off your water directly from the app or using the touchpad on the Water Manager.

Follow these 4 easy steps:

1. download the Intellecy app to your smartphone.

2. plug the Water Manager to the power outlet and connect it to your WIFI 

3. clamp the sensor over your main water pipe (no pipe cutting needed) and connect the sensor cable to the Water Manager. 

4. install the valve controller and connect it to the Water Manager

The sensor takes less than 2 inches (5 cm) of surface area on the water pipe.

The whole home sensor should be installed on the main water pipe inside the home before the pipe splits ie before any T coupling that redirects the pipes in two or more directions.

There are two ways to silence the alarm.

1. On the Water Manager, touch and hold the water status light until the alarm is silenced.

2. On the app, tap valve icon valve iconfor approximately 5 seconds until you will see the icon move to the closed position.

All three cables,  sensor data cable, Manager’s power cable and valve controller cable are 13ft (4 meters).

You’ll have the flexibility to install the Manager in a visible location.

The longer cables gives you the ability to install the system where you want to without having to worry about “Will the cable reach?” 

DIY valve controller:

NPS (nominal pipe size)DN (diameter nominal)
1/2″
3/4″
1″
1 1/4″
1 1/2″
15
20
25
30
35

Inline valve controller: 

NPS (nominal pipe size)DN (diameter nominal)
1/2″
3/4″
1″
15
20
25

BluView is currently available in English and Spanish. More to come.

Intellecy offers a 30-day money back guarantee. If you are not completely satisfied with the product you purchased from the Intellecy, you can return it within 30 days of shipment for a full product refund.

To initiate a refund and to arrange for the return of the product, please contact Intellecy support.

Your investment in the Intellecy BluView™ is supported by an industry leading 2 year warranty.

See the Limited Warranty Policy for complete details.

The length of your Intellecy product hardware warranty is the same if you purchased your products from the Intellecy online store or from one of our partners or resellers.

Our next production run is scheduled to ship in the Fall. We will ship orders in the order received.

.

Customer Service:

cs@intellecy.com

.

.

858-208-0367